Flipkart is one of the most trusted and eminent marketplace in the field of e-commerce. And to maintain this trust of the customers the company forays into the insurance segment.
Flipkart and The Bajaj Allianz General Insurance has recently associated with each other, in order to provide the customer with insurance services as well. As per evaluated, the 36 percent of the mobile phone users in India owns smartphones. For them the all sorts of protection matters. That’s the reason why they are providing with one year validity of insurance related to covering accidental, screen, liquid damage and also with the theft of the protected mobile phones.
The offer is basically concerned with the protection of all the smartphones that comes under the leading mobile phone brands. The insurance will be provided to the customers from 10th of October 2018 i.e Wednesday along with their ‘The Big Billion Days’ (TBBD). They also extend the offering of the payout option or free pick up service and drop convenience to the customers as well.
The Flipkart Senior Vice President and head of Fintech Ravi Garikipati stated that
“In line with our customer-first policy and as the market leader in this segment, insurance felt like the logical next step in providing consumers with excellent after-sales care for their phones. The plan, from purchase to claim, will be completely integrated into our online platform…”.
The insurance-powered CMP plan will be there at the time of purchasing for the customers to buy along with their phones from RS. 99 onwards. And once the customers provide their required details at checkout, the activation of the same will be done as from the day of delivery.
The other facilities provided to the customers that relates any sorts of claim can be done via Flipkart app, email, or phone call. They are also willing to give the choice to the customers to either to return the phone for fixing or going with the other option of cash payout, which will eventually be deposited in their respective Flipkart-registered bank account or any other account owned by the customers.